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Terms of Service

Last updated: 17 July 2026

These terms govern your use of DealOS, an understanding-first due-diligence platform for mergers and acquisitions. By creating an account, accepting an invitation to a deal, or taking part in an Understand Session, you agree to them.

DealOS is operated by Venture PE Holdings Limited(“DealOS”, “we”, “us”), registered at Unit A6, Airfield Way, Christchurch, England, BH23 3TS. Questions about these terms: toby@venturepe.co.uk.

1. The service

DealOS runs a diligence process as a series of recorded conversations, one per pillar of the business. Our analysis engine (ALICE) turns those conversations and the documents you upload into structured findings — facts, risks, gaps, tasks and coverage. DealOS is currently offered in private beta and may change, break, or be withdrawn at short notice.

2. Accounts and access

  • You must be 18 or over and using DealOS for business purposes.
  • You are responsible for your account credentials and for activity under your account.
  • Access to a deal is granted by the party who invited you, and can be withdrawn by them.
  • Do not share your account, or use DealOS on behalf of someone who is barred from it.

3. Recorded sessions

Understand Sessions are recorded and transcribed — that is how the product works, and anyone joining is told before the session begins. You are responsible for having the right to record and share what you discuss, and for obtaining any consent your own organisation or jurisdiction requires. Do not use a session to disclose information you are not authorised to disclose.

4. Your content

You keep ownership of everything you put into DealOS — recordings, transcripts, documents and deal information. You grant us the licence needed to host and process it in order to run the service for you, including sending it to the processors listed in our Privacy Policy. You confirm you have the right to supply it.

5. Acceptable use

  • Do not upload unlawful content, malware, or anything infringing someone else’s rights.
  • Do not attempt to break, probe, overload, or reverse-engineer the platform.
  • Do not use DealOS to process data you have no lawful basis to process.
  • Do not resell or provide the service to third parties without our written agreement.

6. Third-party integrations

You may connect third-party services such as Google Calendar, accounting systems, or a bank via open banking. Those connections are optional, are governed by the relevant provider’s own terms, and you can revoke them at any time. Our use of data received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements — see section 7 of our Privacy Policy.

7. AI-generated analysis is not advice

ALICE’s output is generated by automated systems from what was said and supplied. It can be incomplete or wrong, and it is not legal, financial, tax, or investment advice. It is a starting point for your own judgement and professional advisers — not a substitute for them. Every finding is grounded in evidence you can inspect, and you should. Decisions you take on the basis of DealOS output are yours.

8. Availability

We aim to keep DealOS running but do not promise uninterrupted or error-free service, and during private beta we give no uptime commitment. We may suspend access to protect the platform, our users, or to meet a legal obligation.

9. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, and to the maximum extent permitted by law, DealOS is provided “as is”; we exclude implied warranties, and we are not liable for indirect or consequential loss, loss of profit, loss of goodwill, or for any decision taken in reliance on the analysis the platform produces.

10. Termination

You may stop using DealOS and close your account at any time. We may suspend or terminate access if you breach these terms or if we withdraw the service. Data handling after termination follows the retention section of our Privacy Policy.

11. Changes

We may update these terms. Material changes will be reflected by the “last updated” date above and, where appropriate, communicated to you. Continuing to use DealOS after a change means you accept the updated terms.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

13. Contact

Questions about these terms? Email toby@venturepe.co.uk, or write to Venture PE Holdings Limited, Unit A6, Airfield Way, Christchurch, England, BH23 3TS.

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